Frequently Asked Questions

At Hopaway-Holiday.com you will be guided through the vacation planning process.

Call 800-380-8939 and let a Hopaway Holiday agent help you find an available resort. Once you initiate a search, your work is done. There's no need for you to check on the status – we'll continue to search for a resort week to match with your request.

Since we do not guarantee that a specific week or destination will be available, we recommend that you place your request as far in advance as possible.

The days are established by the resort and may vary. Most are on Friday, Saturday or Sunday.

The resort check-in and check-out times may vary. Most check-in times are 3:00 p.m. and check-out time is 10:00 a.m.

Yes, resorts are equipped with some type of cooking facilities such as a stove / oven, dishwasher, refrigerator, microwave, toaster, and coffee pot. The units are also equipped with sufficient place settings and silverware, pots, pans and other cookware.

• Studio maximum occupancy is for two guests unless otherwise stated. Generally studios have some type of cooking facilities, with living area and sleeping accommodations combined.
• One-bedroom maximum occupancy is for four guests unless otherwise stated. Generally one-bedrooms have full kitchens, living area with a convertible sofa, and a separate bedroom with private bathroom.
• Two-bedroom maximum occupancy is for six guests unless otherwise stated. Generally two-bedrooms have full kitchens, living area with a convertible sofa, two separate bedrooms and one or two bathrooms.

All condominiums are fully furnished; sheets, towels, dishes, kitchen utensils and more. All you have to bring are your clothes and groceries.

You may bring as many guests as stated in the occupancy limits.

You may make reservations as long as one person in the party is at least 21 years of age and has a credit card in their name.

Once your trip is confirmed, it is final and nonrefundable. However, trip cancellation insurance is included at time of booking to cover unforeseen circumstances unless declined.

You may request reservations up to 52 weeks in advance or as little as 3 days prior to check-in.

All reservations must be pre-paid when confirmed.

Sorry, condominium resorts do not allow pets.

Each condominium property is independent and has distinguishing features that set it apart from the norm. Please inquire about the rating codes when making your reservation.

No, you must be a subscribing member. If you are not sure if the trade benefits are part of your membership call 800-380-8930.

Go to Hopaway-Holiday.com or call 800-389-8939.

You'll find fast, friendly vacation specialists ready to help you when you call our toll-free reservation center. We'll do our best to answer your questions and provide you with as much information possible; however you may not take advantage of the “Internet Only” specials.

New features are being added all the time, so visit OFTEN!

Booking flights online are as easy as clicking on your mouse. You can search, select, and book flights 7 days a week, 24-hours a day at Hopaway-Holiday.com.

All cruises are competitively priced. Sign up online and be notified about last minute cruise deals and special sailings.

Our hotel program offers savings up to 30% at many popular hotels worldwide.

Your membership must be current to request or book travel. In addition, your membership must be in good standing throughout your travel dates.

All benefits are subject to change without notice and are subject to the terms and conditions of individual suppliers.

Yes. Benefits are available to members in good standing only.