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Important Information

Policy Restrictions

Pets: Pets are not permitted at the resort.

General Urgent Information

Urgent Message:

• You will receive an invitation to a presentation hosted by the resort to learn more about the beautiful property and highlights of their program benefits– attendance is optional.
• Please note that all reservations made under this Resort ID are final. In the event of a cancellation, fees will be forfeited. Reconfirmations are not allowed.
• This program is a prepaid promotion over regular All-inclusive fees; therefore, it does not include any other type of benefit or promotion going on at the resort. This resort ID with Special Promotion can only be confirmed once; multiple or consecutive reservations are not allowed; any violation will result in the cancellation of the reservation.
• This is a prepaid, mandatory All-Inclusive 4-night stay that includes room, meals, alcohol, and all taxes. All Inclusive fees for two (2) adults in the Hotel Max02/Priv02 unit type and for two (2) adults and 2 children under 12 years old in the Hotel Max04/Priv02 unit type are included in the unit's cost. This maximum occupancy according to each unit type cannot be exceeded; Infractions will result in a direct cancellation.