Important Information
Mandatory Fees
Minimum Fee: 420.00Maximum Fee: 420.00
countryofresidence: ALL
currencytype: USD
Payment Method: Only Credit Cards accepted.
Type: Mandatory resort fee
frequencyofcharge: per unit, per stay
Unit Type (for hotel units): for hotel units
Mandatory Fee Info: Mandatory resort fee is 420.00 USD, per unit, per stay, for hotel units. Only Credit Cards accepted.
Mandatory Fee Additional Information: The fee applies to subscribers one and two on the account in this unit type per reservation.
Minimum Fee: 595.00
Maximum Fee: 595.00
countryofresidence: ALL
currencytype: USD
Payment Method: Only Credit Cards accepted.
Type: Mandatory resort fee
frequencyofcharge: per unit, per stay
Unit Type (for 1 bedroom units): for 1 bedroom units
Mandatory Fee Info: Mandatory resort fee is 595.00 USD, per unit, per stay, for 1 bedroom units. Only Credit Cards accepted.
Mandatory Fee Additional Information: The fee applies to subscribers one and two on the account in this unit type per reservation.
Minimum Fee: 700.00
Maximum Fee: 700.00
countryofresidence: ALL
currencytype: USD
Payment Method: Only Credit Cards accepted.
Type: Mandatory resort fee
frequencyofcharge: per unit, per stay
Unit Type (for 2 bedroom units): for 2 bedroom units
Mandatory Fee Info: Mandatory resort fee is 700.00 USD, per unit, per stay, for 2 bedroom units. Only Credit Cards accepted.
Mandatory Fee Additional Information: The fee applies to subscribers one and two on the account in this unit type per reservation.
Resort Fees
Minimum Fee: 50.91Maximum Fee: 50.91
countryofresidence: ALL
currencytype: MXN
Payment Method: Only Credit Cards accepted.
Type: Mandatory environment tax
frequencyofcharge: per night, per unit
Unit Type (for 1 bedroom units): for 1 bedroom units
Resort Fee Info: Mandatory environment tax fee is 50.91 MXN for 1 bedroom units, per night, per unit. Only Credit Cards accepted.
Resort Fee Additional Information: This tax is for Hotel units and one-bedroom units.
Minimum Fee: 78.42
Maximum Fee: 78.42
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per night
Unit Type (for hotel units): for hotel units
Resort Fee Info: Mandatory state lodging tax fee is 78.42 MXN for hotel units, per night. Cash or Credit is accepted.
Minimum Fee: 101.83
Maximum Fee: 101.83
countryofresidence: ALL
currencytype: MXN
Payment Method: Only Credit Cards accepted.
Type: Mandatory environment tax
frequencyofcharge: per night, per unit
Unit Type (for 2 bedroom units): for 2 bedroom units
Resort Fee Info: Mandatory environment tax fee is 101.83 MXN for 2 bedroom units, per night, per unit. Only Credit Cards accepted.
Minimum Fee: 103.80
Maximum Fee: 103.80
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Mandatory state lodging tax fee is 103.80 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: A mandatory state lodging tax per reservation per night applies to 1BR units.
Minimum Fee: 137.43
Maximum Fee: 137.43
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per night
Unit Type (for 2 bedroom units): for 2 bedroom units
Resort Fee Info: Mandatory state lodging tax fee is 137.43 MXN for 2 bedroom units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: A mandatory state lodging tax per reservation per night applies to 2BR units.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 18.Occupancy Restrictions: Hotel units are recommended for 2 adults and 2 children under 12 years of age
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
- If more than one Guest Certificate is for the same travel date, each must be under a different guest's name. Joint members must contact RCI before reserving. Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled.
- Resort fees are mandatory for members and guests. From the second multiple unit onward, a guest certificate is required.
- RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
- Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
- This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
- Prepay the fee 48 hours after confirmation or 30 days before check-in using the email from Vidanta with payment instructions or 866-729-6691 USA/CAN 800 849 3884 México. The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. Please pre-check in at https://precheckin.vidanta.com/home. The fee does not cover local taxes.
- Resort Fee includes round-trip transportation. To schedule pickup, contact Vidanta between 48 hours after your RCI Reservation and 5 days before check-in at 1-866-584-3268 or 322-176-1490. To review all benefits included in the resort fee, visit https://elitevacationbenefits.com/
- Fees or deposits are charged for some amenities.
- Credit card imprint required upon check-in at the resort.
- Security deposit required upon check-in at the resort.