Important Information
Resort Fees
Minimum Fee: 5Maximum Fee: 5
countryofresidence: ALL
currencytype: % -
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per stay
Unit Type (for all units): for all units
Resort Fee Info: Mandatory state lodging tax fee is 5 % for all units, per stay. Cash or Credit is accepted.
Minimum Fee: 300
Maximum Fee: 300
countryofresidence: ALL
currencytype: MXN
Payment Method: Only Credit Cards accepted.
Type: Extra bed/cot
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Extra bed/cot fee is 300 MXN for all units, per night. Only Credit Cards accepted.
Minimum Fee: 200
Maximum Fee: 200
countryofresidence: ALL
currencytype: MXN
Payment Method: Only Credit Cards accepted.
Type: Extra bed/cot
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Extra bed/cot fee is 200 MXN for all units, per night. Only Credit Cards accepted.
Minimum Fee: 1012.00
Maximum Fee: 1012.00
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Extra person
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Extra person fee is 1012.00 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: Rate for ADDITIONAL ADULT (13 years and older).
Minimum Fee: 506.00
Maximum Fee: 506.00
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Extra person
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Extra person fee is 506.00 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: Rate for ADDITIONAL CHILD (6-12 years).
Minimum Fee: 750.00
Maximum Fee: 750.00
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Pets
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Pets fee is 750.00 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: Price per Emotional Support or Service Animal.
Policy Restrictions
One In X Rule Applies: 1 in 2 rule applies.Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
- Security deposit required upon check-in at the resort.
- this restriction applies per resort ID, not per group. The hotel allows an extra bed or crib for an additional fee. Extra charges will be applied if the unit’s maximum occupancy is exceeded (only one extra person allowed per unit). It is recommended to contact the hotel in advance to avoid any inconvenience at check-in.
- The resort is affiliated with the International Code of Conduct and is committed to protecting Children and Adolescents. All adults and children must present ID and a printed confirmation letter at check-in. A maximum of 3 reservations per year is allowed. These may be multiple, consecutive, or on different travel dates,
- If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price.
- RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
- There are no elevators on the property. Buildings are 2 and 3 stories high, and access is via stairs. Requests for view, location, or ground-floor units are assigned upon arrival and are subject to availability at that time. The resort cannot guarantee these requests. If the primary members do not check in, a Guest Certificate is required.
- Confirmation paperwork is required upon check-in at the resort.
- Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
- Only service or emotional support animals are allowed. Additional fees apply. To confirm a reservation 7 days or less before the check-in date, inventory must be verified and authorized in writing by Royal Holiday. It is recommended to contact Royal Holiday in advance.