Important Information
Policy Restrictions
Multiple Floors Without Elevator Access: YesPets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Smoking Restrictions: No smoking in units: could result in forfeiture of the unit and/or other penalties.
General Urgent Information
- Credit card imprint required upon check-in at the resort.
- Security deposit required upon check-in at the resort.
- Hilton Grand Vacations will now handle all check-ins at their office on Sanibel Island. The office is at Tarpon Bay Center, 2460 Palm Ridge Road, Sanibel, FL 33957. The new office contact number is 239-747-1695. If you plan on arriving after hours, please contact the office.
- The resort will NOT allow Pets or Emotional Support Animals - only service animals are allowed due to ADA requirement and there will be a form that needs to be filled out. - Please inquire at the resort level for questions or inquiries.
- Fees or deposits are charged for some amenities.
- Resort is not suitable for handicapped people, or people with walking difficulties.
- The Par 3 golf course is closed on Mondays.
- Any guest intending to arrive late must contact the resort prior to their scheduled check-in date to provide notice. If no late-arrival notification is received, the reservation will be canceled the day following the scheduled arrival date.
- This resort pledges to comply with ‘Timeshare Safe Welcome’, ARDA’s recommended Industry Guidance to promote health and safety in the Timeshare Industry. Visit www.ARDA.org for complete details.
- Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.